At Helen Olimpos Konağı we take the privacy of our guests and of everyone who visits our website seriously. This policy explains which information we process, for what purpose, and how we protect it.

1. Data controller

This website and the accommodation service are operated by [Company legal name]. Contact details are given on our Company Information page.

2. Information we collect

Booking details: Full name, telephone number, dates of stay, number of guests and any special requests you may have. This information reaches us by telephone or WhatsApp.
Identity details: Under the Identity Notification Law No. 1774, your identity document is recorded during your stay.
Invoice details: If you request an invoice, your name or company name, address and tax number.
Technical data: Our website is published as a static site and contains no data collection form. Our hosting provider's server logs may hold standard records such as IP address, browser type and time of access.

3. Purposes of processing

Your information is processed in order to create and manage your booking, perform the accommodation contract, meet statutory notification obligations, issue invoices and communicate with you. We do not send marketing messages without your consent.

4. Transfers

Identity details are notified to the authorised law enforcement and public bodies as required by law. Apart from this, your information may be shared only with the business partners who provide us with accounting and hosting services, and only to the extent the service requires. Your information is never sold or transferred to third parties for marketing purposes.

5. Retention period

Data is kept for the periods prescribed by the relevant legislation (for example ten years for financial records, and the period stated in the applicable legislation for identity notifications); once the period expires it is erased, destroyed or anonymised.

6. Security

We apply administrative and technical measures to prevent unauthorised access to your personal data, including limiting access rights, keeping physical records in locked areas and protecting digital records with up-to-date software.

7. Your rights

To exercise your rights under Article 11 of the KVKK, please follow the steps on our Data Subject Application Procedure page.

8. Changes

This policy may be updated. The current version is always published on this page.

Last updated: 12.09.2026

Privacy Policy